Practical Services · Services

Who do you contact for help in Nepal?

By Base Camp Tours, licensed Nepal travel agency (Tourism License 3121/080) · Updated · 1 min read

The short answer

Nepal has a Tourist Police unit that helps visitors with safety concerns and travel problems, with a main office at Bhrikuti Mandap in Kathmandu and officers on duty in tourist areas such as Thamel. The Nepal Tourism Board runs an information centre at the Tourist Service Centre in Kathmandu and desks at airports and some border and city offices.

Trekkers can visit the Himalayan Rescue Association in Thamel for altitude sickness talks and advice, and it runs aid posts in high villages in season. Keep your embassy, insurer and operator numbers saved, and note down your hotel name in Nepali or on a card.

Key facts

Safety and help
Tourist Police
Information
Nepal Tourism Board centre
Altitude advice
Himalayan Rescue Association
Always carry
Insurer and operator numbers

How it works

  1. Save key numbersBefore the trip.
  2. Visit HRA before trekkingFree talks.
  3. Report problems earlyTo Tourist Police.
  4. Call your operatorFor travel issues.

Insider tip

Photograph your passport and visa and keep a copy apart from the original.

Avoid this

Do not hand your passport to strangers for any reason.

Related questions

Is the Tourist Police helpful?

Yes, they deal with visitor problems; confirm numbers locally.

Do I need TIMS?

See the permits guides.

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