The short answer
Check that the operator is licensed in Nepal, inclusions are in writing, cancellation and refund terms are clear, and every payment is documented with a receipt. This is a general checklist for any tour.
A good operator answers these questions happily and in writing. If something is vague, ask again before you pay.
Key facts
- Licence
- Registered in Nepal
- Inclusions
- In writing
- Refunds
- Terms clear
- Receipts
- Every payment
How it works
- Check the licenceThe operator should be registered in Nepal. Ours is Tourism License 3121/080.
- Read the inclusionsIn writing, line by line. Anything not named is not included.
- Keep receiptsFor every payment, by a traceable method.
Questions worth asking
Ask for the company's licence details and verify them with the relevant authority. Ask who the guide and driver will be, what the vehicle is and which hotels are included, and request an itinerary that lists inclusions and exclusions.
Ask how emergencies are handled, who you can call day and night, and what happens if weather or flights change the plan. A clear answer shows experience.
Payment and paperwork
Get terms in writing, including cancellation, refund and change policies, and read them. Pay by a recorded method and keep receipts and confirmation emails. Compare like with like: the same hotels, meals and days.
Check reviews on independent sites, and ask to speak to a person, not only a chatbot. Our terms are on our website and can be read before you pay. If anything is unclear, contact us for the latest information.
Insider tip
Ask for written terms and read them. Ours are on our terms and conditions page.
Avoid this
Do not pay by an unrecorded transfer.
Related questions
Is a deposit normal?
Yes, but ask for the refund and cancellation terms in writing.
How do I pay safely?
Use a traceable method and keep records. Avoid unrecorded transfers.
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